Sat 23 June 2018

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Alert message sent 02/02/2018 13:13:00

Information sent on behalf of Surrey Police


                                                       February 2018/ Issue 33


Good news

Press Release – Surrey Police PCSOs discover large cannabis factory in Stanwell Moor

Press Release – Operation Prometheus: Public and media praised for response to appeal

Press Release – We’re continuing our activity to reduce the number of burglaries across the county

Press Release – PCs from Surrey Police Roads Policing Unit take home award

Phantom Debt Fraud

Your Surrey Heath Neighbourhood Team – personalities, priorities, crime statistics, stop & search statistics

How to help your Surrey Heath Neighbourhood Team – reporting crime etc


Sharing this advice

How to join In The Know (Nb 48 new members since last week)



Wednesday 17th January 2018An off duty Officer was travelling home and came across a suicidal male in the Frimley area.  The male has taken steps to carry out his intentions and the Officer has intervened to help the male and stop him hurting himself.  A truly heroic act from the Officer proving that the Surrey Police Officers are never truly off duty and always seek to help the public where at all possible.

Monday 29th January 2018A male was stopped driving a vehicle on the A30 CAMBERLEY by officers on mobile patrol in the area.  The driver was arrested for possession of a Class A drug with intent to supply following suspicious activity.  A quantity of Class A drugs, cash and phones were recovered and the vehicle seized.  Identity documents were found to be false and the United Kingdom Border Agency were notified.  CPS authorised various charges following the Surrey Police investigation.  The male was remanded in custody to be sentenced at Crown Court in the future.

Thursday 01st February 2018 – In response to recent reports of Youth Disorder in the Camberley and Frimley areas, Officers have identified a number of key youths involved or are on the periphery of such activity.  In conjunction with the Youth Intervention Officer visits have commenced with some of the youths involved and warning letters issued and wider support offered.  This work will continue to identify the relevant youths and take action where criminal offences have been substantiated.

Friday 02nd February 2018The Surrey Heath Safer Neighbourhood Team continue to identify addresses where local residents have identified ASB/DRUGS and other serious offences taking place.  In relation to an address in the Camberley area, warnings letters have been drafted by the ASB specialist officer and case building has commenced with a view to pursuing the matter to Court for a property closure.  Such positive activity has resulted in crime reduction and increased confidence in the local community.  Further updates to follow on this in future communications.



Surrey Police PCSOs discover large cannabis factory in Stanwell MoorIssue Date: 01 February 2018

More than 200 cannabis plants have been seized by Surrey Police following a search of a house in Stanwell Moor.  On 30 January, PCSOs were carrying out street patrols when they discovered a cannabis factory.  Police officers then executed a search warrant on S23 Misuse of Drugs Act where they uncovered four rooms of cannabis plants.  A 36-year-old man has been arrested on suspicion of production of cannabis.


Sergeant Will Keen said: “This is one of a few cannabis factories discovered in the county this year and we are delighted we have been able to take such a large number of drugs off streets.  Our communities can help us stop these groups so if you see something suspicious please tell us so we can take positive action and find those responsible for drug dealing”.

If you have any information please get in contact with us – call 101.  If you don’t want to speak to Police, you can call the independent charity Crimestoppers on 0800 555111.  Any amount of information could help our investigation.


What are the signs of potential drug dealing:

  • Lots of visitors, who don’t stay very long, arriving at all times of the day and night
  • People waiting in cars outside particular properties exchanging small packets or cash
  • Lots of visitors bringing items such as TVs or bikes but leaving empty handed
  • Lone/vulnerable neighbours suddenly having groups of young men living at their address


What we want to know:

  • Time, date and place
  • Vehicle registrations and the make, model and colour
  • Descriptions of people and details of what they were doing
  • Direction they travelling to and from
  • How many times you have seen them – is it always at the same time of day?

 Don’t put yourself at risk while gathering this information.  Please always pass the information to the police and do not confront or approach suspected drug dealers.


Operation Prometheus: Public and media praised for response to appealIssue Date: 31 January 2018

Detectives investigating a series of aggravated burglaries across the South East have praised the public for their reaction to the appeal.  More than 100 emails and phone calls have come in so far in relation to Operation Prometheus – the investigation into 7 violent aggravated burglaries across Surrey, Sussex, Kent and Thames Valley.  Further information about the investigation can be found on


Detective Inspector Dee Fielding from Surrey Police, speaking on behalf of Surrey, Sussex, Kent and Thames Valley Police Forces, said: “We have had a brilliant reaction from the public to our appeal with more than 100 emails and phone calls coming into our dedicated email address and through our contact centre.  I would also like to thank the media for their help in publicising this case which will hopefully bring an offender to justice.  The public are key in helping with our enquiries and I would urge anybody with any information to get in touch.  We will now get to work on assessing the information and see how it impacts on the future of the investigations being carried out by ourselves and our colleagues at Kent, Sussex and Thames Valley police forces.  At this stage it is too early to say what other cases may form a part of our enquiries, however we will be keeping an open mind and we will keep the public updated as we progress.”

Anyone with any information should call 101 and ask for Surrey Police and quote Operation Prometheus.  Alternatively you can contact the independent charity Crimestoppers on 0800 555 111.


The offender profile and modus operandi:

  • Lone man
  • Potentially has specialist knowledge and skills – ex forces or similar
  • Uses a sawn off shotgun and violence to threaten victims
  • Appears aware of house layout, who’s at home and location of safes/valuables



  • White
  • Stocky/muscular build
  • Around 6ft tall
  • South of England accent


We’re continuing our activity to reduce the number of burglaries across the county.  Issue Date: 31 January 2018

This week we charged David Stanley, 55, from Harris Road, Hounslow.  He’s been charged with a burglary at a house in Queens Road, Egham on 21 December 2017 where jewellery and cash were stolen.  Stanley appeared at Guildford Magistrates Court on 27 January 2018 and has been remanded to Guildford Crown Court on 1 March 2018.


Top tips for keeping your property secure:

  • Lock doors and windows when you go out
  • Leave lights on or on a timer so it looks like someone’s at home
  • Register your property (laptop, phones, bikes etc) with a company such as Immobilise – this will increase your chances of getting it back if it’s stolen.
  • It’s also a good idea to photograph any expensive or unusual items such as jewellery and place stickers in your windows to let people know your property is marked
  • Invest in a safe if you have very expensive jewellery in the house and store jewellery in there when you’re not wearing it.
  • If you own an expensive car make sure you store keys away from doors/windows and cat flaps.  Burglars are targeting properties with high value cars on the driveways, stealing the keys and then making off in the vehicle.


Advice on how to keep your home safe can be obtained by visiting the Surrey Police website  


PCs from Surrey Police Roads Policing Unit take home award.  Issue Date: 31 January 2018. 

Two PCs have been presented with an Outstanding Contribution to Roads Policing award for their work on bringing technology to policing on the roads.  PC Dan Pascoe and PC Ben Hudson received the award at the National Roads Policing Conference hosted by the Police Federation, held at Hinckley Island, Leicestershire.

The duo are pioneering use of Mobile Data Terminals (MDTs) and advising on their development.  This vital piece of equipment allows officers to complete forms electronically at the roadside, saving more than two hours of officer and staff time per incident, and enabling officers to spend more time on the road tackling crime.  They are also heavily involved in Operation Tramline which uses an unmarked HGV tractor unit to target commercial drivers who use mobile phones at the wheel. Earlier this year they used their technical knowledge and investigation skills to swiftly identify a suspect vehicle involved in a fatal hit and run.



Phantom Debt Fraud.  (Nb this information was recently sent out by Action Fraud to all those registered with them on InTheKnow)

Action Fraud has recently experienced an increase in the number of calls to members of the public by fraudsters requesting payments for a “phantom” debt.  The fraud involves being cold-called by someone purporting to be a debt collector, bailiff or other type of enforcement agent.  The fraudster may claim to be working under instruction of a court, business or other body and suggest they are recovering funds for a non-existent debt.


The fraudsters are requesting payment, sometimes by bank transfer and, if refused, they threaten to visit homes or workplaces in order to recover the supposed debt that is owed.  In some cases, the victim is also threatened with arrest.  From the reports Action Fraud has received, this type of fraud is presently occurring throughout the UK.


It is important to recognise that there are key differences between the various entities who seek to settle debts or outstanding fees in England and Wales.  These differences range from the type of debt they will enforce to the legal powers they possess.  To learn more, please take a look at some of the helpful information and links on the Step Change Debt Charity website;


Protect Yourself

  • Make vigorous checks if you ever get a cold call.  Bailiffs for example, should always be able to provide you with a case number and warrant number, along with their name and the court they are calling from; make a note of all details provided to you.  
  • If you receive a visit from a bailiff, they must always identify themselves as a Court Bailiff at the earliest possible opportunity.  Ask to see their identity card which they must carry to prove who they are.  This card shows their photograph and identity number.  They will also carry the physical warrant showing the debt and endorsed with a court seal.  
  • If you work for a business and receive a call or visit, be sure to speak with your manager or business owner first.  Never pay the debts yourself on behalf of the business you work for; some fraudsters have suggested employees make payment suggesting they can then be reimbursed by their employer when in reality the debt is non-existent.
  • Exercise caution when believing someone is genuine because you’ve found something on the internet; fraudsters could easily create fake online profiles to make you believe them.  
  • Double check with the court, company or public body they claim to work for to confirm whether the call is legitimate; if you use a landline make sure you hear the dialling tone prior to dialling as the caller could still be on the line and you could potentially speak to the fraudster(s) to confirm the non-existent debt.  Also be sure to independently search for a telephone number to call; never use a number provided by the caller without carrying out your own research.  
  • Do not feel rushed or intimidated to make a decision based on a phone call.  Take five and listen to your instincts.


If you know you have a debt, keep in regular contact with your creditor and be sure to establish the debt type at the earliest opportunity if you are not aware.  This will help you to understand who might be in contact with you regarding any repayments or arrears.  You can report suspicious calls like these to Action Fraud by visiting or by calling 0300 123 2040.



In the year ending June 2017, the average crime rate in Surrey Heath was lower than the average crime rate across similar areas.  Click on the link to view the evidence:

Police in Surrey Heath continue to work to cut crime, but they cannot fight crime alone.  They need your support.  Your Surrey Heath Neighbourhood Team is there to listen to your concerns and act upon the issues that matter to you most in order to help you feel more confident in your community.  Details of the Surrey Heath Neighbourhood Team can be found here: .  This link also provides you with the latest news from the police in Surrey Heath.

For more detail on your local neighbourhood team including the local PCSOs, their local priorities, the local crime statistics map and a stop and search map please follow the links below:

Camberley Town and St Pauls:

Old Dean, St Michael’s and Watchetts:

Frimley, Heatherside and Parkside:

Mytchett, Deepcut and Frimley Green:

The Six Villages:

If you have any information to give to the police on crimes in your area or wish to discuss issues that relate to crime in your area, the Surrey Heath Neighbourhood Team can be contacted as follows:

Police Station Surrey Heath Borough Council, Surrey Heath House, Knoll Road, Surrey Heath, Surrey GU15 3HD

Phone 101






Reporting a crime.  Find out how you can report a crime, including theft and burglary, criminal damage, hate crime, and fraud.  Click on the link to

Reporting anti-social behaviour and driving.  Report anti-social driving on the DriveSMART website.  Click on this link:

Reporting lost and found property.  Find out how you can report lost property.  Click on this link:

Reporting neighbour disputes.  Disputes between neighbours can be caused by a variety of reasons. If it involves an assault or threat of violence, a breach of the peace or criminal damage it is a police matter. Call 101, report online or call 999 in an emergency. For further details on how to report neighbour disputes click on this link:

Reporting road traffic collisions.  If you are the driver of a vehicle involved in a road traffic collision and owner / insurance / vehicle details were not exchanged at the scene OR you sustained an injury, you must report the incident in person at a police station as soon as possible and within 24 hours. You are legally obliged to do this.  For further details on reporting non-urgent traffic accidents click on this link:

Reporting a sounding alarm.  If an alarm sounds and there is evidence of criminal activity underway or you see something suspicious call 999. Don't be tempted to put yourself in danger by making checks yourself.  Unless there is suspicious activity the police will not attend.  If an alarm persistently sounds and it becomes a nuisance you should contact your local council who may send an Environmental Health Officer.  For further information click on the link:


Surrey Heath police continue to appreciate your feedback on the information that they are sending out via the regular Crime Reports and these weekly Communiques.  Your suggestions on how we can improve them or give you more information that is relevant to you are very much appreciated?  The responses so far have been mostly positive, but we would appreciate more.  If you have not yet responded please do so.  It will help ensure that these communiques continue if the response is positive or will change if the response is negative.  You can send us your comments by clicking on the "Reply" (if you would like a response) or “Rate” (if you do not require a response) buttons below.


These weekly communiques replace the quarterly newsletter distributed by hand to each household in Surrey Heath until 2010 when the police were no longer able to continue to do this following cuts in the Safer Neighbourhood Team.  Although distributed to 950+ addresses and with the potential to be forwarded to a further 9000+ Neighbourhood Watch members by the 300+ Watch Co-ordinators, they still do not necessarily reach those without an email address.  Hopefully, those who appreciate these communiques and feel that they are able to will forward to their friends and family who might benefit from the advice.


If you are receiving this information having been forwarded by a member of In the Know, why not join yourself.  You can keep in touch with what's happening in your local area by signing up for information from  From the Police you will receive witness appeals, crime updates and prevention advice, and news about what is going on in the parts of Surrey that interest you. 

Everything happens in a community - make sure you know what is going on in yours.  It is specific to your interests and local area; from reliable sources; and you’re in control of how often you are contacted and who you receive information from.

Available information providers

Only licenced Information Providers are able to send messages and you control if they are able to see your details or not.  Below are the currently available information providers for you to receive information from.  You will only receive information from the information providers you select on registration.

Angling TrustThe Angling Trust is the representative body for game, coarse and sea anglers in England. Their members support the campaigns and legal action they carry out to protect fish stocks and our programmes to increase the number of anglers fishing for fun and in competitions.

British Oil Security Syndicate (BOSS)BOSS, the British Oil Security Syndicate, is an independent, not-for-profit trade association that campaigns to reduce crime on Britain’s service station forecourts.  They work in partnership with the police, fuel retailers and a range of other key crime-fighting agencies.

CrimestoppersWhen you pass anonymous information to Crimestoppers you are making a real difference in your community.  Register to receive targeted information requests, news and information.

Fire & Rescue ServiceThe Fire & Rescue Service contributes towards creating a safe and secure community within your county.  The organisation strives, with their partners, to inform the people and help prevent fire and road related deaths and injuries.  Fire & Rescue Service is defined on this system as:  Authorised and trained employees of your local Fire and Rescue service and a limited number of trained personnel from Fire and or Rescue service organisations in other areas in the UK.  All of which have agreed to abide by the Neighbourhood Alert Rules and Conventions and limited to organisations that are bound under the terms of a current Neighbourhood Alert Licence

Local AuthorityMessages may include a range of subjects including resilience, scam alerts and emergency warnings. Local Authority is defined on this system as: Trained, authorised employees of your local, district, city council or unitary authority who have signed a Data Protection Act compliant Access Agreement, a Neighbourhood Alert Licence and agree to conform to Neighbourhood Alert Rules and Conventions.

Neighbourhood WatchNeighbourhood Watch is defined on this system as: “Authorised and trained employees, democratically elected representatives and trained volunteers on behalf of Neighbourhood Watch Scotland (Scotland) and the Neighbourhood and Home Watch Network (England & Wales) who have signed a Neighbourhood Alert Information Provider licence and have agreed to abide by the Neighbourhood Alert Rules and Conventions.)  The authorised administrators of Neighbourhood and Home Watch, including authorised representatives in your area, will see your data if this option is selected.

Office of the Police & Crime CommissionerPCCs need to make sure the policing needs of their communities are met as effectively as possible, bringing communities closer to the police, building confidence in the system and restoring trust.  They give the public a voice at the highest level, and to make sure their police will answer for their actions and decisions.  PCC is defined on this system as: Your current, local, elected Police and Crime Commissioner and authorised and trained employees of your Police and Crime Commissioners office where applicable, who have signed a Data Protection Act compliant Access Agreement and agree to conform to Neighbourhood Alert rules and conventions.

SGN (Gas Emergency Service)They are the gas emergency service, and they use Alert to provide real time information to their customers in emergencies.  The messages SGN will be sending out on Alert will be purely advisory and be extremely useful to Alert users who choose to receive them.

The PoliceThe Police is defined on this system as: Authorised and trained employees of your local Police force and a limited number of trained personnel from the other Police Forces or Constabularies in the UK.  All of which have agreed to abide by the Neighbourhood Alert Rules and Conventions and limited to Forces and Constabularies who are bound under the terms of a current Neighbourhood Alert Licence

Action Fraud (National Fraud Intelligence Bureau)Action Fraud Alert is provided by the National Fraud Intelligence Bureau which is run by the City of London Police who manage Fraud nationally.

Message sent by
David Howie (Surrey Police, Community Engagement Volunteer, Surrey Heath)

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